Shipping Policy

HOW MUCH DOES SHIPPING COST?

We offer FREE SHIPPING on all orders within the United States.

PROCESSING TIME

Orders are processed within 2-3 business days.

Estimated Delivery Time

As soon the order is processed, we will be sending tracking information to the email used during the purchase. Standard delivery takes 5-8 business days.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at (support@ultrauniquegifts.com)

If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

Our Return Policy

We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.

Defective or Damaged Items: If your item arrives damaged or defective, we'll make it right with a full refund or free replacement at no cost to you. Just contact us at support@ultrauniquegifts.com or (469) 278-6285 and we'll take care of it.

Changed Your Mind? We understand! You may return your item within 15 days of delivery. Items must be unused, in original packaging, and in resalable condition. Please note that return shipping costs are the responsibility of the customer. Once we receive and inspect your return, we'll process your refund.

How to Start a Return: Contact our customer service team at info@ultrauniquegifts.com or call (469) 278-6285. We'll provide you with return instructions and answer any questions.

Please note: Returns must be initiated within 30 days of delivery. We reserve the right to refuse returns that fall outside this timeframe."

For additional help please contact Ultra Unique Gifts at: ✆ (469) 278-6285) Mon-Fri 9am-5pm CST and/or Email Us at (support@ultrauniquegifts.com)